Support
Through our network of trained support engineers you can receive the level of support which most closely matches your needs. We offer a range of maintenance options from 4 hour to Return To Base.
Basic Cover
- VPN / telephone support
- Access to software assurance
Standard Cover
- Advanced replacement – terms apply
- Free monthly remote health check plus backup
- Access to Cloud push messaging required for Android, iOS, Windows, macOS and Linux
- Access to software assurance
Premium Cover
- 24/7/365 cover 4hr response includes everything covered by the Standard Cover
- Priority support phone number
- Access to Cloud push messaging required for Android, iOS, Windows, macOS and Linux
- Free system status monitoring via BlueSky’s remote monitoring station
- Free remote monthly health check and backup
For any more information about our support plans, feel free to give us a call on +44 (0) 1833 600336.