BlueSky Wireless Ltd.

Support

Through our network of trained support engineers you can receive the level of support which most closely matches your needs. We offer a range of maintenance options from 4 hour to Return To Base.
Basic Cover
  • VPN / telephone support
    • With this service we offer an 8hr response 08:00 to 18:00 Mon-Fri excluding UK public holidays
  • Access to software assurance
Standard Cover
  • Advanced replacement - terms apply
  • Free monthly remote health check plus backup
  • Access to Cloud push messaging required for Android and iOS
  • Access to software assurance
    • Premium Cover
  • 24/7/365 cover 4hr response includes everything covered by the Standard Cover
  • Priority support phone number
  • Free access to cloud messaging web site
  • Access to Cloud push messaging required for Android and iOS
  • Free software assurance
  • Free system status monitoring via BlueSky's remote monitoring station
  • Free remote monthly health check and backup

    • For any more information about our support plans, feel free to give us a call on +44 (0) 1833 600336.

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