Reduce unplanned IT down times. Monitor your IT systems day and night. To keep systems full operational there needs to be a protocol to alert IT management of any problems. These alarms and alerts are generally raised from IT systems via SNMP Traps. Example – A Simple Network Management Protocol (SNMP) Trap detects a potential problem and sends an alert via the SNMP Trap Daemon directly to the relevant phone groups, such as IT Support or Engineering, so that correctly trained personnel can respond quickly and efficiently to prevent the problem becoming more serious.
