Nurse Call Module

As a care worker you can be anywhere on the ward(s) at anytime and manning a nurse station may not be a priority. If this is the case - this means patients are probably not being responded to as quickly as you would like. It also means that you have to return to the nurse station to receive your next patient request/task. We also know that with the current economic climate as it is, that you are probably under a great deal of pressure to do more with less staff as well - all this adds a great deal more stress to an already stressful job. Care workers can respond to a nurse call efficiently enabling them to go from one request to the other without going back to the nurses station after each request. How much time would that save? How many more requests could be dealt with throughout a working day, week or year?

Integration with your current system

Typically Nurse call systems are installed when the building is originally constructed, or in the event of a major renovation. We can integrate to your system however basic or old however the functionality may vary depending upon the “connectivity” of your existing nurse call system. If we were to offer you a solution that would “mobilise” your existing nurse call system (irrespective of its age) and enable it to communicate with wireless (wi-fi) handsets enabling your care team complete mobility and instant communication with the nurses station at all times, would that be of interest?

How we do it

We typically connect to modern nurse call systems via the serial ports which are either RS232 or RS485, when a call is raised the nurse call outputs the relevant message via the serial port. The BlueSky Application Gateway is continuously monitoring the nurse call system serial port for all events.

The BlueSky Messaging System is based upon rules that are configured by the administrator and then upon analyse the received message, applying the rules distributing the message according to the groups and/or individuals within that particular rule. We currently have drivers for the following manufacturers Nurse call Systems - Static Systems, Bosch and SureCall. If you have another manufacturers system that you would like us to integrate to – just let us know.

Older Nurse Call systems

For older nurse call systems we may only be able to connect via a dry contact relay which in turn is connected to our digital input/output module. This will however only provide a single alarm output per dry contact relay. We would recommend a survey of your existing system before we could fully inform you of your options. If you have a very old Nurse Call system we can really improve things for you at a fraction of the cost of a new Nurse Call System…

Call Management system

Within our product portfolio we have a “Call Management” system what this means for you is a simple Closed Loop Request system, which enables a single relay contact output to be fully utilised. From the receipt of a call request, the message would be output to the individual or group, the person who confirms acceptance of the request is then asked what type of call it is (this categorises the requests for future reporting) When the task is complete the status is changed.

Every transaction is date and time stamped, enabling a complete audit trail for future reporting etc.

To get a real feel for the system and how it can help your business the best way is to have a demonstration, you can then ask questions and have our professional team illustrate the efficiencies and potential savings the system can provide you.

There are a large number of additional modules, that when required are simply installed, configured and switched on remotely - such as Fire Alarm, Building Management, Security & Lone Worker Systems.