Personalising your messaging system

BlueSky messaging systems have a wide range of add-on modules which can be included in the basic packages to provide a comprehensive and bespoke system for your company’s needs. Choose from any of the modules below.

SoloTraxx Lone Worker Protection

The SoloTraxx Lone Worker System by BlueSky Wireless is designed to protect and alert staff working in potentially dangerous situations. Please visit our dedicated page for the SoloTraxx Lone Worker System for more information.

Location Awareness Module

Deliver messages intelligently. Combine the ability to send warnings to a designated group of individuals with location awareness of where these people are and shorter response times.

Example – when a critical machine alarm is raised the warning can be sent to the closest member of the response team. Should that person not be available to respond then the system automatically sends the message to the next closest person. This saves travelling time and ensures a faster response.

Building Management System Module

Manage maintenance issues more efficiently. Connect your fault and diagnostic systems to the BlueSky messaging system and ensure the right people receive the right message at the right time.

Example – if your air conditioning system develops a fault the messaging system will alert the closest engineer and send diagnostic details so the correct parts can be made available and repairs carried out quickly and effectively. Connection can be made through via smartphone, DeCT, WiFi and SNMP.

Site to Site Connector

Stay connected even when your sites are thousands of miles away. The BlueSky site connector provides routine and emergency messaging between any number of geographically dispersed sites.

Example – a remote site has an engineering problem which requires outside help to repair. The BlueSky site to site connector will send warnings directly to the appropriate overseer who can make the appropriate diagnosis and advise on local repair, saving the expense and time of sending in an outside engineer.

Email Output Module

Generate and send email alerts. Using SMTP, Microsoft Exchange or Lotus Notes, messages can be sent to any designated email client. Messages will be transmitted within 500ms but the final delivery time is determined by the internet connection, email server and client.

Example – while an alert is usually dealt with locally it may be desirable for managers in other locations to be made aware of the problem. The Email Output module converts warning messages into email alerts and sends them almost instantaneously to a designated manager for information purposes.

Scope Pager Output Module

Communicate directly with your Scope pagers. BlueSky messaging systems can interact with an existing Scope pager system, sending and receiving messages and alerts using alphanumeric characters.

Example – your workforce are equipped with Scope pagers which are used to alert them of any problems or to call in for a message. The investment in this technology was considerable and relatively recent. However, there is no need to scrap the pagers; simply install this module and all your communications systems start talking to each other.

Ekahau Badge Interface

Integrate your Ekahau pagers into your upgraded messaging system. The Ekahau T301-B, is a compact WiFi endpoint which can be operated as a two way pager. It can be fully integrated into the BlueSky Messaging System to receive messages, acknowledge and reject messages.

Example – You have lone workers among your staff and need a way to keep in touch with them. Connect your Ekahau pagers into the BlueSky SoloTraxx solution and you not only have two way communications but, in emergencies, can determine their location and send appropriate help immediately.

Skype Messaging Output Module

Communicate alarms and messages through Skype. Integrating the BlueSky messaging system with your Skype software allows messages to be sent to any Skype recipient. Messages will be transmitted within 500ms but the final delivery time is determined by the internet connection and the recipients laptop, PDA, smart phone or PC.

Example – Remote locations can restrict the means of communication available and IP phones may be the only reliable solution. With the BlueSky Skype messaging module you can keep in touch with personnel through regular news updates and personal messages.

GSM SMS Interface

Generate and receive alarms using your GSM phones. Messages generated and received by the messaging system can be sent to a GSM telephone via SMS. Please not that escalation and acknowledgements are not possible at this time and delivery times are determined by the public telephone network.

Example – There’s no need to buy new equipment when staff are already using GSM phones for communication. This simple module converts alarms and messages into texts and sends them over any mobile network. GSM phone users can also send messages to internal handsets by prefixing the message with the extension number.

WAP Interface Module

Incorporate your WAP enabled mobile phones. WAP or WML interfaces can be used by many mobile platforms such as PDAs and mobile phones to interface with directly with the messaging system.

Example – If there is a need for users of mobile devices to write and transmit messages to other users this module simplifies the delivery of Internet content to wireless devices by providing a comprehensive Internet-based wireless specification. Users will also be able to manage their inbox and sent items.

Analogue Signal Module

Monitor temperatures  remotely. Many industries need to take regular temperature readings on equipment such as fridges, incubators, furnaces and autoclaves or in offices, stores and server facilities. Connected to existing sensors and systems, the Analogue Signal Module Messaging System monitors and sends alarms when needed.

Example – Where temperatures need to remain within set parameters the user configures alarm conditions for the module with warnings directed to the most appropriate user, group or escalation group.  BlueSky has a wide range of temperature monitoring devices available should new sensors be required.

Serial Input Module

Receive and process signals from RS232/482/422 printer or pager outputs. Signals are processed against a set of rules and where the rules are breached, alarms are generated and sent to the most appropriate responder.

Example – Pager data is sent to the serial input module where it can be processed according to a number of pre-determined rules. Messages can be sent to a parallel printer for hard copies or output through serial ports in a variety of protocols or formats to the correct end user.

SNMP Trap Daemon

Reduce unplanned IT down times. Monitor your IT systems day and night. To keep systems full operational there needs to be a protocol to alert IT management of any problems. These alarms and alerts are generally raised from IT systems via SNMP Traps.

Example – A Simple Network Management Protocol (SNMP) Trap detects a potential problem and sends an alert via the SNMP Trap Daemon directly to the relevant phone groups, such as IT Support or Engineering, so that correctly trained personnel can respond quickly and efficiently to prevent the problem becoming more serious.

SNMP Trap Relay

Generate an SNMP Trap and relay it to the SNMP Trap Daemon. Configured to react to a Change-of-State (COS) incident the SNMP Trap will monitor events such as overheating, power outages and security breaches and when necessary, send an alert out over the network.

Example – The module can be used to generate a Trap for dry relay contacts that could be related to a particular fault. The Trap could then be processed by a service management system to automate maintenance calls and alert potential problems before they become emergencies.

Modbus Module

Take advantage of our serial communications protocol module. Designed to work with Programmable Logic Controllers (PLCs) and commonly available as a means of connecting industrial electronic devices, the Modbus module is used to interface with various controls systems, SCADA and BMS to generate event and alarm messages.

Example – The Modbus module acts as the communicator between a system that measures temperature and humidity and the computer that oversees its operation. It is often used to connect a supervisory computer with a remote terminal unit (RTU) in supervisory control and data acquisition (SCADA) systems.

OPC Module

Generate event and alarm messages. OPC Data Access is a group of client-server standards that provides specifications for communicating real-time data from data acquisition devices to display and interface devices. The OPC AE module interfaces with various control systems including SCADA and BMS.

Example – The OPC module can be used to communicate real-time data from Programmable Logic Controllers (PLCs) to display and interface devices such as Human-Machine Interfaces (HMI), SCADA systems and ERP/MES systems. The specifications focus on the continuous communication of data.

UPS Monitor Module

Stop a power out destroying your business. An Uninterruptible Power Supply (UPS) battery is used to protect hardware such as computers, data centres, telecommunication equipment or other electrical equipment, where an unexpected power disruption could cause injuries, fatalities, serious business disruption or data loss.

Example – When a UPS battery fails, the main power fails or a fault is signalled, this interface generates a message which can be delivered to a single endpoint, group or escalation set, alerting staff that immediate action is required.

RSS Feed Module

Capture data on the fly. Rich Site Summary (RSS) allows users to keep up to date with regularly changing data and alerts. A web RSS output feed is available to which various alarms and messages can be routed and disseminated to appropriate end user modules.

Example – An alarm is generated by an overheating gas unit in a cinema and requires immediate clearance of the building in case of fire or explosion. The RSS feed can be routed to the main screens and display kiosks allowing the clearance notice to be widely visible to staff and customers who may not have heard an audible alarm.

Markee Module

Route alarms and messages through a sophisticated markee package. Two versions of the BlueSky Markee module are available: the traditional interface drives LED Scrolling Markees via an RS232 interface while the more modern markee driver uses Ajax to produce web page alerts, either separately or as part of an existing screen.

Example – An urgent and highly visible message needs to be sent to a computer user. With the Markee module this message can create a separate web page which can display by itself; alternatively it can be nested on to another web page to scroll along the top or bottom of a screen.

Screen Saver Client

Generate your own screen savers. This module can be used to generate custom information pages using PowerPoint which are published to the BlueSky Messaging System. The screen saver can also accommodate RSS feeds, Markees and alarm feeds directly from the messaging system.

Example – Getting new information across to customers quickly is paramount in the retail environment. Screen Saver Client gives you the ability to create PowerPoint slides which can be displayed on a screens throughout the store within minutes. Alternatively you can use RSS feeds and Markees to generate ‘flash’ announcements on single or multiple display units.

Pop-up Client

Separate the important messages from the mundane. The pop-up client is available through the Messaging System and configured to monitor the severity of messages passing through the system. When a message with a high severity rating is observed a direction is sent to create a pop-up window, showing the message and alerting the reader to a potential difficulty.

Example – The Pop-Up Client has been configured to recognise intruder alarms as the most important potential problem. When such an alarm is fed into the Messaging System this module automatically escalates it to the top of the message list and directs it to the relevant department’s screen as a Pop-Up so it can be immediately addressed.

Virtual Teacher Assistant Module

Give teachers the means to call for help. The VTA system can take panic alarm inputs from WiFi handsets, desk sets, call points and Ekahau badges to generate alarm messages for various endpoints. The system will also send messages to DVR/CCTV and audio systems to automatically tag an event. A special variant of the pop-up client is also available to interface to simple IP cameras.

Example – When a teacher calls an alarm through a recognised alarm point the Virtual Teacher Assistant Module generates and sends emergency messages to the appropriate personnel. At the same time it will tag it as an event and activate CCTV cameras in the area to display the event on designated screens and record the action as it happens.

Intruder Alarm

Stop intruders in their tracks. The Messaging System can be connected to a security system such as a burglar alarm and configured to deliver warnings to security staff. The Intrusion Detection System can be connected by RS232 to either a printer port or pager output; alternatively information can be disseminated by relay contacts.

Example – A fire door alarm is triggered unexpectedly which generates a message to be passed directly to security phone groups for investigation. This immediately alerts trained staff to respond by checking the area, reducing the need for unnecessary evacuations.

CCTV Commander

Get those cameras rolling. The Messaging System can be connected to a 3rd party CCTV so that staff can trigger the system remotely. Alternatively, various other inputs can be configured to trigger the CCTV system e.g. the Digital I/O from a door relay contact or panic button or RS232 output from an intruder alarm.

Example – If a member of staff fears an attack they can activate a panic feature on their WiFi handset to trigger a live CCTV broadcast streamed to the nearest security unit and start automatic recording for evidential purposes.

 

Bespoke Application Development

Have we missed something? Is there an application you would like but isn’t covered in the list above?

Our very experienced software development team at BlueSky Wireless are able to develop software for any application you can think of. In fact, we challenge you to test us – give us a call to discuss a specific application you need and we guarantee to come up with a solution.